At VoltPack we are a friendly Australian operating business only. We only sell to Australian customers, hope you kindly understand.

Enjoy free shipping & free returns with a 100% money-back guarantee.

• Australia: 7-14 days via Australia Post

• Refund for packages lost in transit Apply for a refund if your package is indicated as "lost in transit" on its tracking details. If it eventually arrives later, you can keep it with no need to return it.
• Refund if not delivered after 30 days If your package isn't delivered within 30 days after shipment, you can apply for a refund. If it eventually arrives later, you can keep it with no need to return it.

You can track your order via the "Shop" app, download the app now!

At VoltPack we keep your payment information safe and secure. We support professional payment methods (Paypal, VISA, Mastercard, American Express, etc.) to ensure that your payment details are secure. All your payment details will be handled in accordance with VoltPack Privacy Policy to keep your personal details safe and secure.

• We protect your privacy and keep your personal details safe and secure.
• We do not share your personal details with any third parties without your consent.
• All your personal information will be handled in accordance with voltpack.org Privacy Policy.